Support and contact
Updated November 13, 2026
Contact Amber at lovedawn00@hotmail.com for booking, payment, payout, account and privacy questions.
For an existing booking, use Help or Messages in the app. Include the booking reference, approximate time and a description. Never send your password, card details or verification codes.
Cancellations and refunds
Cancel eligible bookings in the app. For a cancellation within two hours of your scheduled visit or a refund question, contact support before the visit. Unused card authorizations may take additional time to disappear, depending on your bank. Contact support if a payment or payout status does not match your records.
This service is not an emergency service. For immediate danger, contact local emergency services.